Terms & Conditions (Terms of Use / SaaS Terms)
Effective Date: [Sept 29, 2025]
Applies to: Metamorphosis Worldwide (Website) and Metamorphosis Catalyst (App) operated by [Metamorphosis-USA LLC] (“Metamorphosis,” “we,” “our,” or “us”).
If you access the App through your employer or another organization, your use is also governed by our agreement with that Customer. In case of conflict, the Customer agreement controls for enterprise users.
1) Acceptance of Terms
By accessing the Website or creating an account in the App, you agree to these Terms. If you do not agree, do not use the Services.
2) Eligibility; Accounts
You must be at least 16 (or the age of legal consent in your jurisdiction) to use the Services. You’re responsible for your account credentials and for all activity under your account.
3) License and Access
We grant you a limited, revocable, non‑exclusive, non‑transferable license to use the Services in accordance with these Terms and applicable documentation. We reserve all rights not expressly granted.
4) Acceptable Use
You will not:
Copy, modify, reverse‑engineer, or create derivative works of the Services.
Circumvent security or access controls.
Upload malicious code, infringe IP rights, or violate laws.
Use the Services to harass, discriminate, or disseminate harmful content.
Misrepresent your identity or impersonate others.
Upload sensitive data (e.g., health, payment cards, government IDs) unless specifically requested by us for a defined purpose.
We may suspend or terminate accounts that violate these Terms.
5) Your Content
You retain ownership of content you submit (journals, goals, reflections, files). You grant Metamorphosis a worldwide, royalty‑free license to host, process, transmit, analyze, and display your content solely to provide and improve the Services and as otherwise permitted by the Privacy Policy. You are responsible for having necessary rights to submit content.
6) Organizational (Enterprise) Use
If you access the App via an organization:
The organization is the Customer and may administer accounts, set policies, and access program‑level analytics.
Private reflection entries remain private unless you choose to share them, or the Customer’s contract explicitly provides otherwise and this has been disclosed to you.
7) AI/Labs & Beta Features
We may offer optional “Labs” or beta features. They are provided as‑is, may change or be discontinued, and may be subject to additional terms. Do not rely on beta outputs for critical decisions.
8) Coaching & Learning Disclaimer
Catalyst is for professional growth and behavior change support. It is not therapy, medical, legal, or financial advice. You remain responsible for workplace decisions and compliance.
9) Third‑Party Services
The Services may connect with third‑party tools (SSO, calendars, chat). Use of third‑party services is governed by their terms and privacy policies. We are not responsible for third‑party services.
10) Fees, Trials, Renewals, Taxes (if applicable)
Some features require a paid plan or subscription:
Billing & Renewal: Subscriptions renew automatically unless canceled before the renewal date.
Trials: If you do not cancel by the end of a trial, the plan converts to a paid subscription per the offer terms.
Refunds: As stated at purchase (default: prorations are not offered mid‑term unless required by law).
Taxes: Prices exclude applicable taxes, which may be added at checkout.
(Enterprise billing terms are set in the Customer’s order form/MSA.)
11) Intellectual Property
The Services, including content, designs, frameworks, dashboards, methodologies, templates, and software are the intellectual property of Metamorphosis and its licensors. No rights are granted except as expressly stated.
12) Confidentiality
We will treat your non‑public content and Customer data as confidential and use it only to provide the Services, except as permitted by these Terms, the Privacy Policy, or required by law.
13) Feedback
If you provide ideas or suggestions, you grant us a perpetual, irrevocable, royalty‑free license to use them without restriction or obligation.
14) Security & Data Protection
We maintain administrative, technical, and physical safeguards appropriate to the nature of the data. For enterprise Customers, our Data Processing Addendum (DPA) applies where we act as processor.
15) Availability & Changes
We aim for high availability but do not guarantee uninterrupted service. We may modify or discontinue features; if a change materially reduces core functionality of a paid plan, you may terminate upon notice and receive a prorated refund for the unused paid period (direct customers only).
16) Warranties & Disclaimers
To the fullest extent permitted by law, the Services are provided “AS IS” and “AS AVAILABLE” without warranties of any kind, express or implied, including fitness for a particular purpose, merchantability, or non‑infringement. Insights and AI outputs may contain errors; you should validate before relying on them.
17) Limitation of Liability
To the maximum extent permitted by law, in no event will Metamorphosis be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for loss of profits, revenues, data, goodwill, or business interruption. Our total aggregate liability for all claims arising out of or related to the Services will not exceed the amount you paid to Metamorphosis in the 12 months preceding the event giving rise to the liability (or USD $100 if you have not paid anything).
Certain jurisdictions do not allow limitations of liability; some limits may not apply to you.
18) Indemnity
You will defend, indemnify, and hold harmless Metamorphosis from claims arising out of (a) your content, (b) your misuse of the Services, or (c) your violation of these Terms or law.
19) Export & Sanctions
You must comply with export control and sanctions laws. You may not use the Services if you are located in or are a resident of a country embargoed by the U.S. or if you are on a denied parties list.
20) DMCA/Copyright
If you believe content infringes your copyright, send a notice to legal@metamorphosisworldwide.com with the required details (17 U.S.C. §512). We may remove content or disable accounts of repeat infringers.
21) Governing Law; Disputes
These Terms are governed by the laws of [State/Country], excluding conflict‑of‑law rules. Venue: the courts (or agreed arbitration forum) located in [City, State/Country].
Optional (if you want arbitration/class‑action waiver): Disputes will be resolved by binding arbitration on an individual basis under [provider rules]; no class actions. Insert full clause if you elect this route.
22) Changes to Terms
We may update these Terms. We’ll post the new date and, for material changes, provide notice via the App/Website or email. Continued use after changes means you accept the updated Terms.
23) Termination
You may stop using the Services at any time. We may suspend or terminate access for violation of these Terms, risk to security, or as required by law. Sections that by their nature should survive (e.g., IP, confidentiality, disclaimers, limitations of liability, governing law) will survive termination.
24) Miscellaneous
Entire Agreement: These Terms + any order form/Customer agreement are the entire agreement regarding your use.
Severability: Unenforceable terms are severed; the remainder stays in effect.
Assignment: You may not assign without our consent; we may assign in connection with a merger or sale.
Waiver: Failure to enforce is not a waiver.
Notices: We may notify you via the App, Website, or email; you may notify us at legal@metamorphosisworldwide.com
25) Contact
[Metamorphosis-USA LLC]
Legal: legal@metamorphosisworldwide.com
Support: support@metamorphosisworldwide.com